jane-resilience-mattersResilience Matters’ Principal Consultant, Jane Kilthei,
is an experienced facilitator and coach with an extensive background in communication, health care, the environment and community development. She has Diplomas in Counseling and Group Facilitation from the Haven Institute, a Certificate in Midwifery from the Michener Institute of Applied Health Sciences and a degree in English Literature and Journalism. She takes a relational, collaborative, values-based approach to working with individuals, couples, communities, non-profit groups and businesses to build resilience and capacity, improve communications, untangle conflicts, hone in on your theory of change and take things to the next level in getting where you want to go. Whether you’re looking for individual coaching  to navigate a transition in your life or help in moving forward on a complex community collaboration, Jane has the experience and skills to support you. She brings an open heart and a strong desire to make the world a more connected, compassionate, equitable and regenerative place to all her work. Jane and her Resilience Matters team, with their diverse backgrounds, talents and areas of expertise, are committed to supporting individuals, groups and community organizations build resilience in the Cowichan region and beyond.  Resilience Matters provides one-on-one coaching, group facilitation and consulting. We can also assemble a team that is a match for the work you or your organization or group needs to get done.


Communication Basics – Online: connecting in tough times Jun 20, 2020

By on May 26, 2020

The Haven’s Communication Model offers a doorway into communicating and connecting when it really matters.
As we navigate these uncertain times—at home, in our work, and in our communities—tension and anxiety may be front and centre for us or nibbling at our edges.
Do you live alone and suddenly need to use new technology to communicate across distance? Are you finding you’re a little too “up close and personal” with your partner, kids or housemates? Is there an edge creeping into your voice? Do you imagine you hear that edge in others?
Maybe you’ve just done a shift at the hospital or another essential service and come home to a partner who’s been working at a computer in isolation all day. You’re both tired. You’re each seeing the world more and more differently these days. It’s hard to know where to begin.
Are you juggling supporting your kids doing school online with meeting your own work deadlines? In a moment of lost patience you’ve lost your connection and can’t imagine talking to anyone right now.
The need to make space for respectful dialogue is both important and urgent in our lives. Our health and well-being depend on it.

The Haven’s Communication Model offers an accessible map and set of tools to improve your communication skills – a path to recover your curiosity and generosity of spirit, bring increased clarity to your relationships, and support finding your way out of misunderstandings.

This 3-hour interactive online program is a great introduction to working with the Model. It’s also a good refresher for those who’ve learned the Communication Model in other Haven programs and want to apply it to what you are facing today.
You’ll be invited to connect with others, practice your skills in pairs and trios, and consider how you want to take what you learn back into your lives.

Communication Basics (2)This program is especially for you if you want to…
• share more clearly what is really up for you in these challenging times,
• communicate more directly and improve your relationships with friends, family, loved ones, or work colleagues,
• discover ways to stay more present in difficult conversations, conflict and other challenging situations,
• expand your self-awareness, think more clearly and communicate with more empathy and clarity, and
• slow down, get curious and be a better listener.

Program Highlights:
• a 3-hour communications skills program the afternoon of June 20th (noon – 3pm pacific that includes:
o Experiential learning with experienced leaders and online technical support;
o A mid-program break for reflection and integration;
o Opportunities to connect with others and practice skills in pairs or trios; and
o Time to consider how you want to take what you’ve learned back into your life.

Limit of 24 participants per session via Zoom.
For more info contact the Haven at 1-877-247-9238
registration via www.haven.ca available soon.

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Dynamic Dialogue: communicating & connecting when it really matters

By on December 6, 2018

In our lives today — at home, at work, in our communities and the world — the need for dialogue is both important and urgent. The health and well-being of all of us depends on it. Dialogue brings us together